积分兑换的票 5/1 ,航班时间改了 ,上BA网站退票,奇怪了 是填写一个表格提交(不是以前正常的确认模式),然后收到了邮件 几天了积分没有退回。这个要等很久吗?
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Dear Customer,
Thank you for your application for a refund of the following booking
British Airways booking reference

JXXKA
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British Airways