虽然7500里程也就值大概750元,但是有理的情况下我是很难服气的,自己到处发布的活动凭符合条件什么不给人奖励呢?于是,连续好几次问英文客服之后终于有一个爽快的女客服了解完情况&查看我的账户记录后直接说:Ok what i will do is give your account 60000 points and you can manually convert those points into Lufthansa miles yourself via our exchange page XXX…………
这个是按照兑换比例来的,然后她说会40分钟内到账,实际上没这么快,等了一天又问了另一个客服,回答:I would like to inform you that we are facing a system latency issue right now so please do not worry the points have been credited from our account and it will be reflected in your account within 24 to 48 hours.今天上午果然就到账了,耗时30几个小时。可见英文客服比中文客服牛多了,有权限直接处理不用写申诉单等候批准。不过中文APP的1000分不归他们管,说要找中华区的要而且近期系统有点问题,那8个1000分奖励只能再等等看了。最后,po一下详细的的积分获取记录