12月8日上英文官网补的积分和房晚,到现在都没动静。
跑去翻了下邮箱,发觉回复有点不对。
Thank you for sending us a copy of your hotel receipt. We hope you enjoyed your stay and apologize that it was not systematically credited to your account.
Due to a recent system update, we are unable to add a missing stay to a members account at this time. We are working diligently to fix this issue and will post all applicable points to your account as soon as possible.
系统升级?然后只说了as soon as possible,我还等着房晚奖励呢