本帖最后由 Chigaco 于 2023-4-12 15:51 编辑 各位飞友2023新年快乐新年第一吐，实在是不吐不快小弟Base新西兰奥克兰手持星盟小金卡nz*g想着圣诞新年假期无聊，于是带着老婆去泰国耍了一圈价格原因，选了长荣出票，航线是第一段AKL-TPE Air NZ第二段TPE-BKK EVA Air第三段BKK-TPE EVA Air 开始悲剧，晚点第四段 TPE-AKL AIR Nz 拒载，我是在所有乘客中前五值机的，因为金卡，我还逛了会免税店，买了凤梨酥，纽航给的理由是第三段长荣行李出不来，第四段不想等，所以把包括我在内的26个人全踢出来了然后灰溜溜的离开纽航值机柜台，退回到安检，找到长荣柜台，柜台人员先给发了250新台币的餐券，合五十人民币，说两个多小时后再回来，先去吃个饭，因为没有下一段的登机牌，所以进不去航司和PP卡休息室，就那些餐券去Food Court结果发现，这250新台币，什么都买不到
最后给的方案是达成再三个小时后的中华航空航班从台北飞到悉尼飞九个半小时，也就是他们的雪梨，等三个小时转机，再从悉尼转到奥克兰，飞三小时，于是有了第五段: TPE-SYD China Airline直飞，里程白费了第六段: SYD-AKL Air Nz飞飞行时间上，我本应该是奥克兰时间早10:34到奥克兰，结果最后是21点多落地奥克兰。耽误了一天的工作。今天休息过来，想着给长荣布里斯班出票打个电话吧，看看有没有什么赔偿，长荣表示，如果没有餐食和住宿的费用产生，他们没有赔偿，我也是醉了。有旅行保险，看理赔也不是很容易，因为涉及到换航班和航线，不知道会不会不好理赔。在悉尼转机也不是很顺利，幸亏是nz.g，最后是在航司休息室办理的值机，不然不知道是不是要出关办值机，那估计这一段又来不及了。因为第五段也延误了一小时，再出关入关。想想就头疼好了，牢骚发到这里，和大家分享下我这次不太愉快的飞行体验，一句话就是，珍爱生命，远离长荣，没有赔偿，250块打发。
4.11纽航在事情三个多月后给了回复，哥没错，长荣的锅Kia ora , thank you for reaching out to us, and our apologies for the delayed response. We are sorry to read of your recent experience with Air New Zealand and appreciate your frustration with the events that occurred. We have taken a look into this and can see that you were unable to board the aircraft as the team had been advised that your inbound connecting flight was delayed and would arrive later than the departure time of NZ78. While we appreciate you had arrived, all customers who were on the Eva Air flight had already been offloaded by our teams. While we appreciate your concerns after check-in closes, our teams would be finalising documentation and commencing processes for the next pre-flight stage, and there is a tight timeline for this. ‘Re-opening’ the flight to accept passengers after this point could potentially cause delays for the flight and have a knock-on impact on other flights for the rest of the day, and would have a negative impact on a large number of customers. On behalf of the airline, we would like to apologise for the inconvenience caused and would refer you to EVA Air, should you wish to discuss this further. ^SS
过一阵路过桃园机场，凤梨酥啥牌子的？免税店都开了嘛？ 
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